I just wanted to write to you following our educational tour of England with the group of headteachers from Spain.
The whole week was a huge success and this was greatly contributed to by the fantastic service your company provided. Kevin (The driver) was superb in every aspect; friendly, thoughtful and always early. He adapted to the needs of the group and was proactive in providing them service (above and beyond!)- he even helped one delegate organise his separate travel plans. We all appreciated the daily free newspaper and there is not a single thing you could do to improve what was absolutely a 5 star service. If I organise any further tours in the area you will certainly be top of my list to provide the coach!
Many thanks to you and Kevin - I would be happy to recommend your service to anyone!.
"I cannot recommend Acorn Travel enough, giving excellence in customer service from the initial booking through to the driver on the day.
I will be continuing to build a working partnership with this outstanding company."
“You are my number one choice for use in the future! Here's why!
The simplicity of the whole booking process that can take place by email correspondence alone is fantastic. An important factor in today's busy lifestyle!
That special touch where the driver telephones on the day to introduce himself and check that everything is still okay for the day. This really makes the customer's custom feel important. Nice touch!
The fantastic drivers that you employ mean that we enjoy ourselves both to and from the destination. As the organiser, I know that with Acorn Travel I can simply sit back, relax and enjoy the journey.
The above three things are what excellent customer service is all about and you have certainly got everything right. That is why I believe you will continue to be a successful business into the future.”
- Wendy Blakemore -
Acorn Travel has always provided us with excellent customer service.
The staff are professional, reliable and the company cater for all the needs of the clients on our annual trip.
We have chosen Acorn Travel for a number of years, their coaches are comfortable and spacious and we will continue to use them for many more!
-Nottingham Ladies - Annual Blackpool Trip-
Just wanted to say a massive “Thank you” from myself and my family for the brilliant service provided on Saturday for
My Niece’s wedding.
The driver was just lovely, nothing was too much trouble and to say we had so many pick ups and drop offs everything ran like clockwork.
You have a really professional outfit and I would not hesitate to recommend you to other people in the future and we will definitely return if the need arises.
Just want to say a massive thank you to both you and the driver for making our trip to Newcastle and back an easy and pleasant one.
Everything was easy from the moment I first enquired and Kevin our driver was fantastic and met all of our needs.
we were happy with everything.
We will definitely be recommending your company and hope to use you again soon.
Many thanks again.
-Becky and the Newcastle hen party!-
Acorn Travel, 49.Smithy Crescent, Arnold, Nottingham, NG5 7FS